Billing & Subscriptions
Managing payment methods
How to add, update, or remove a payment method for your Dapplon subscription.
Supported payment methods
Dapplon currently accepts:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards with online payment enabled
- UPI (India only)
- NEFT / Bank transfer (for Plus plan customers only — invoiced monthly)
Adding a payment method
- Log in to admin.dapplon.com as Super Admin
- Go to Settings > Billing > Payment Methods
- Click Add Payment Method
- Select the type: Card or UPI
- For a card: enter the card number, expiry date, and CVV
- Click Save Card — the card is saved securely and used for future billing
Note
Dapplon uses Razorpay to process payments. Your card details are never stored on Dapplon's servers — only a tokenised reference is stored.
Removing a payment method
- Go to Settings > Billing > Payment Methods
- Find the payment method you want to remove
- Click Remove
- If it is the only payment method, you must add a new one before removing this one
What happens if payment fails?
If your payment method fails:
- Dapplon retries the payment after 24 hours, then after 72 hours
- You receive an email notification for each failed attempt
- After 3 failed attempts, your account is suspended (employees can still log in to the portal, but admins lose access to payroll and reports)
- To reactivate, update your payment method and pay the outstanding balance
In this section
- Dapplon pricing plans explained
- Downloading invoices and receipts
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