Question 1

What is Dapplon?

Accepted Answer

Dapplon is a cloud-based HR management platform that helps businesses manage payroll, attendance, recruitment, performance, compliance, and more in one unified system. It's used by 2,500+ companies across 45+ countries.

Question 2

Is Dapplon suitable for small businesses?

Accepted Answer

Yes. Dapplon's Basic plan supports teams of up to 25 employees and includes core HR features, attendance, leave management, and employee self-service. You can scale to higher plans as you grow.

Question 3

How long does it take to set up Dapplon?

Accepted Answer

Most companies are up and running within 2–7 business days. Our onboarding team guides you through data migration, configuration, and training. Enterprise setups may take 2–4 weeks depending on complexity.

Question 4

Do I need to install any software?

Accepted Answer

No. Dapplon is fully cloud-based and works in any modern web browser. We also offer iOS and Android mobile apps for employees and managers.

Question 5

Can I try Dapplon before purchasing?

Accepted Answer

Yes. We offer a free demo and a 14-day trial with full access to all features. No credit card required.

Question 6

How much does Dapplon cost?

Accepted Answer

Dapplon pricing starts at ₹999/month (India) or $12/month (US) for the Basic plan. Pricing varies by market and number of employees. Visit our Pricing page for market-specific rates.

Question 7

Is there a free plan?

Accepted Answer

We don't offer a permanent free plan, but we do offer a 14-day free trial with no credit card required. Non-profits may qualify for discounted pricing — contact us.

Question 8

Can I change my plan later?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time. Upgrades are instant. Downgrades take effect at the next billing cycle.

Question 9

Do you offer annual discounts?

Accepted Answer

Yes. Annual billing typically saves 20% compared to month-to-month pricing. Discounts are shown on our Pricing page for your market.

Question 10

Are there setup fees?

Accepted Answer

No setup fees for Basic and Grow plans. The Advance plan includes a one-time onboarding fee for dedicated setup assistance. Enterprise (Plus) pricing is custom.

Question 11

Does Dapplon handle payroll taxes automatically?

Accepted Answer

Yes. Dapplon automatically calculates, deducts, and files payroll taxes based on your country's regulations. For India, this includes TDS, PF, ESI, and professional tax. For other countries, we comply with local statutory requirements.

Question 12

Which countries does Dapplon support for payroll?

Accepted Answer

Dapplon supports payroll processing in India, UAE, UK, USA, Singapore, Australia, Canada, Germany, France, Saudi Arabia, Nigeria, South Africa, and 33+ more countries.

Question 13

Can Dapplon handle multi-country payroll?

Accepted Answer

Yes. Our Advance and Plus plans support multi-entity, multi-country payroll with unified reporting across all jurisdictions.

Question 14

Is Dapplon compliant with GDPR?

Accepted Answer

Yes. Dapplon is fully GDPR compliant. We offer data processing agreements (DPAs), support right-to-erasure requests, and store EU data in EU data centers.

Question 15

Does Dapplon handle India-specific compliance like ESI and PF?

Accepted Answer

Yes. Dapplon automatically manages EPF, ESI, TDS, professional tax, gratuity, and all Indian statutory compliance, including challan generation and filing.

Question 16

What HR modules does Dapplon include?

Accepted Answer

Dapplon includes: Core HR, Payroll, Time & Attendance, Leave Management, Recruitment & ATS, Performance Management, Onboarding, Employee Self-Service, Document Management, HR Analytics, Compliance, and Integrations.

Question 17

Does Dapplon have a mobile app?

Accepted Answer

Yes. Dapplon offers native iOS and Android apps for employees, managers, and HR admins. Features include leave requests, attendance marking, payslip downloads, and approvals.

Question 18

Can employees manage their own HR data?

Accepted Answer

Yes. The Employee Self-Service (ESS) portal lets employees update personal info, view payslips, apply for leave, submit expenses, and access documents without HR involvement.

Question 19

Does Dapplon support GPS-based attendance?

Accepted Answer

Yes. Dapplon supports GPS geofencing, biometric integration, facial recognition, QR code check-in, and manual attendance marking for hybrid and remote teams.

Question 20

Can I customize approval workflows?

Accepted Answer

Yes. Dapplon's workflow engine lets you create custom multi-level approval workflows for leave, expenses, onboarding, offboarding, and more.

Question 21

How secure is Dapplon?

Accepted Answer

Dapplon is SOC 2 Type II certified, ISO 27001 compliant, and GDPR compliant. Data is encrypted in transit (TLS 1.3) and at rest (AES-256). We conduct annual penetration testing.

Question 22

Where is my data stored?

Accepted Answer

Data is stored in AWS data centers. Indian customers use AWS Mumbai (ap-south-1). EU customers use AWS Frankfurt (eu-central-1). UAE customers use AWS Bahrain (me-south-1).

Question 23

Does Dapplon support SSO?

Accepted Answer

Yes. Dapplon supports SAML 2.0 SSO, OIDC, and integrates with Okta, Azure AD, Google Workspace, and other identity providers. SSO is available on Advance and Plus plans.

Question 24

Can I export my data at any time?

Accepted Answer

Yes. You can export all employee data, payroll records, reports, and documents at any time in CSV, Excel, or PDF formats. Data portability is guaranteed.

Question 25

What integrations does Dapplon support?

Accepted Answer

Dapplon integrates with 150+ tools including QuickBooks, Xero, Tally, Slack, Microsoft Teams, Zoom, Google Workspace, Greenhouse, LinkedIn, Workday, SAP, and more.

Question 26

Does Dapplon have an API?

Accepted Answer

Yes. Dapplon offers a RESTful API with full documentation. API access is available on the Advance and Plus plans. Webhooks are also supported for real-time events.

Question 27

Can Dapplon integrate with our existing payroll software?

Accepted Answer

Yes. We support data export to most payroll systems, and offer direct integrations with popular accounting and payroll tools. Our team can help with custom integrations.

Question 28

What is the uptime SLA?

Accepted Answer

Dapplon offers a 99.9% uptime SLA. Our status page provides real-time updates. Planned maintenance is always scheduled outside business hours with 48-hour advance notice.

Question 29

What support options does Dapplon offer?

Accepted Answer

All plans include email support. Grow plans include priority chat support. Advance plans add a dedicated success manager. Plus plans include 24/7 phone support and on-site assistance.

Question 30

Is support available in multiple languages?

Accepted Answer

Yes. Dapplon support is available in English, Hindi, Arabic, French, German, and Spanish. Our India team is available in all major Indian regional languages.

Question 31

Do you offer training?

Accepted Answer

Yes. All plans include access to our help center, video tutorials, and webinars. Advance and Plus plans include live training sessions and onboarding workshops.

Frequently Asked Questions

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Frequently Asked Questions

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