Terms of Service

1. Who we are

The Service is operated by Dapplon ("we", "us", "our"), a business with its registered address at 909 Runway Heights, 150 Feet Ring Road, Rajkot 360006, Gujarat, India. You can contact us at [email protected] or, for legal matters, at [email protected].

2. Eligibility & account registration

You must be at least 18 years old (or the age of legal majority in your jurisdiction) and capable of entering into a binding contract. You agree to:

• Provide accurate, current, and complete information during registration;
• Maintain the security of your credentials and notify us immediately of any unauthorized access;
• Be responsible for every action taken under your account.

We reserve the right to refuse, suspend, or terminate any account at our discretion when these Terms are violated.

3. Subscriptions & billing

The Service is offered on a recurring subscription basis. By selecting a paid plan you authorize us, or our payment processors (such as Razorpay, Stripe), to charge the applicable fees to your chosen payment method on each renewal date.

• Billing cycle: monthly or annual, as selected at signup. The first charge occurs on activation; subsequent charges occur automatically on the same calendar day each cycle.
• Auto-renewal: subscriptions renew automatically unless cancelled at least 24 hours before the next renewal date.
• Cancellation: you may cancel at any time from within the product. Cancellation takes effect at the end of the then-current paid period; access continues until that date.
• Taxes: fees are exclusive of taxes (GST, VAT, sales tax, etc.). You are responsible for any taxes that apply in your jurisdiction.
• Price changes: we may change prices for future renewal periods with at least 30 days' notice via email or in-product banner.

5. Your data & privacy

Personal information you provide (your own and your employees') is processed in accordance with our Privacy Policy and, for business users in regulated regions, our Privacy Policy. You remain the controller of personal data you upload to the Service; we are the processor acting on your documented instructions.

You agree not to upload special categories of personal data (e.g., government IDs containing biometric data, criminal records) unless your local law and our DPA both permit it.

6. Acceptable use

You agree not to, and not to permit any user to:

• reverse-engineer, decompile, or attempt to extract the source code of the Service;
• resell, sublicense, or provide the Service as a service to a third party except as an authorized reseller;
• upload malware, conduct denial-of-service attacks, attempt to circumvent rate limits, or otherwise interfere with the Service's security or integrity;
• use the Service for activities that violate applicable laws (including labour, tax, anti-discrimination, or data-protection law);
• scrape or extract data at a volume or frequency that materially burdens the Service.

7. Intellectual property

The Service, including its software, design, content, and brand assets, is owned by Dapplon and protected by copyright, trademark, and other intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service in accordance with these Terms during the term of your subscription.

You retain all rights to data you upload ("Customer Data"). You grant us a worldwide, royalty-free licence to host, copy, transmit, display, and process the Customer Data solely to provide the Service and to comply with law.

8. Confidentiality

Each party will protect the other's confidential information with the same degree of care it uses for its own (no less than reasonable care). Confidential information does not include information that is or becomes public, was lawfully known before disclosure, is independently developed, or is required to be disclosed by law.

9. Warranties & disclaimers

We provide the Service with reasonable skill and care. We will use commercially reasonable efforts to keep the Service available, secure, and fit for its intended purpose.

Except as expressly set out in these Terms, the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that all data loss can be prevented.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of revenue, profits, goodwill, or data, arising out of or in connection with these Terms or the Service, even if advised of the possibility of such damages.

Our total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Dapplon and its officers, directors, employees, and agents from any third-party claim arising out of (a) your or your users' use of the Service in breach of these Terms, (b) Customer Data you upload, or (c) your violation of any applicable law.

12. Term & termination

These Terms remain in effect while your account is active. Either party may terminate for material breach not cured within 30 days of written notice. You may cancel your subscription at any time as described in Section 3.

On termination: (a) your right to use the Service ends; (b) we will, on written request received within 30 days of termination, make Customer Data available for export in a commonly used format; (c) after 90 days, we will delete or anonymize Customer Data except as required to comply with legal retention obligations.

13. Modifications

We may update these Terms from time to time. Material changes will be announced via email or in-product notice at least 30 days before they take effect. Continued use after the effective date is deemed acceptance of the updated Terms.

14. Governing law & disputes

These Terms are governed by the laws of India. The courts of Rajkot, Gujarat have exclusive jurisdiction over disputes, except where local consumer-protection law gives the consumer the right to sue in their place of residence. Nothing in these Terms limits a consumer's non-waivable statutory rights.

15. Contact

Questions about these Terms can be sent to: